The Skills of Rewarding in the Words of Empathy
The standard Korean dictionary defines the word-notice as “a certain attitude that is revealed in the middle of speaking.” Kim added “a sense or Wit that recognizes others’ minds.” The word-notice is the ability to be a little more careful than others. Kim emphasizes that word-notice is a virtue needed for modern language life.
The case of the unspoken is full of cold. The team leader who asks the team member who wants to write an annual "where are you going With?" The senior who raises the voice to the junior who complains about the grievances of work life, and the nephew who met on the holiday, "How are you preparing for work?" In the past, it was described as “unrecognizable,” but now it is recognized as “disrespectful.” As the sensitivity of Korean society to rude words has increased, more and more people are thinking about words.
Your cider, it's poison to me
Social Network Service and Language Detox
Several experts agree that the Social Network has changed the language environment. SNS is pointed out as the cause of the so-called context blindness, which lacks empathy and does not detect the context of conversation. It is ironic that the media created for communication has become a barrier to communication. Lee Min-ho, CEO of Jay Life School, who is a speech coach for CBS TV's Time to Change the World, sees SNS as raising public sensitivity to face different opinions.
>SNS. I only meet people like me
the situation of consuming only easy content
If you're having trouble talking to the front, you can't sympathize
The ‘context blindness’ that doesn’t even notice the context
“In the past, there were only places where I met people With different opinions from my opinions, but now I meet many people in unexpected spaces through the Internet. And online, you share bad experiences or shocking news, rather than good experiences or mishaps. The information we exchange over the Internet is more specific, sometimes exaggerated and uncomfortable.”
People began to look for people who are talking about the SNS environment, which meets uncomfortable information in unexpected places. The information unbalanced food was labeled “filter bubble,” by Eli Fraser, the chairman of the U.S. civic group Moveon, and SNS eventually became a space where political opinions were matched among the same people. The article that reveals the political color is 'the right word' comment.
The first reaction to the other opinion was that "everyone around me said I was right." As we only met people With the same ideas, we ended up not counting the context of the other person.
Lee Min-ho, CEO, explained, "The emergence of easy-to-consume content is also a factor." “Media has been making card news and video news With great concern to make it easy for readers to access the news, but eventually, if it’s a little difficult, it’s a mass production of impatient readers skipping on a click or a swipe. Of course, if the people in front of you were having trouble saying it, they would close the door to reason.”
beyond the satire that the parties could laugh at
Mr. Gazer, food, kimchi, and Hannam.
a demeaningly destructive language overflow
The need for a 'language detox' to subtract poison from words
“In the 1990s, there were Wit and satire in slang and slang,” said Park Deok-yu, director of the Korean Language Culture Center at Inha University. It was said that the elderly magnet was a place where the elderly and the shrewd people sat, or that the 'white water' was turned into 'housing manager' and 'video critic'. It was a satire level that would not be unpleasant to hear. But it is different these days. “Language is destructive. There was also a man who demeaned men Without concept, a foodworm that demeans the troubles of elementary and middle school, and a man who demeans men, not to mention miso and kimchi women who demeanor women. You can't feel good about someone who hears a low-key remark. In the 2000s, the ironic expression has disappeared and the language of antagonism has been increasing. " (Park Duk-yu) This is why we need a language detox that takes poison out of the language.
The gains of the so-called cider remarks are interpreted in a similar context. Housewife Jung Sun-ah recently sold her apartment. I dropped out of the subscription several times, sold the product, and went to various places, and it was a difficult sale.
At the meeting of the neighbors, I announced the winning news. There was a question in the congratulatory greetings. “But is it a brand apartment?” Maybe the questioner was proud to have made a cider statement against Jung, who was intoxicated With pride.
cider's remarks were often ambiguous in the boundary between courage and rudeness, but he did not care much about the excitement of excitement. The level of remarks in impeachment and presidential election was better noticed as the count of taxation. “I couldn’t communicate under an authoritarian, unconventional regime, so I had to tell my opponent to make my case,” said Jung Eun-woo, a sociology Professor at Chung-Ang University.
Amplified Conflicts among Generations in the Corporate Inland
Special Lectures on how to communicate With younger generations
Self account that taught you how to win
How to Talk Without Injuring It's Popular
Words of consideration, emphasis on relationships
There is no good conversation because you do not listen well. The experience of conversation that gives attention to the other person and polite manners has become rare. The place where we can detect and deal With the need for communication education is also a company that is sensitive to the situation. Lee Min-ho said, The number of requests for special lectures on communication has increased. It is the back of a society where generational conflicts symbolized as 'big' following regional conflicts and political conflicts are amplified. In the era of industrialization, the generation that knew the obligation to work late became more than the middle manager, and there were many requests for lectures for smooth communication With 2030 generations who were proud of their self-expression, he said. The sense of crisis that "young people will go to all companies" is interpreted as a result of reducing the need for communication education for CEOs. The era of empathy survival, which Jeremy Rifkin mentioned in The Age of Empathy 10 years ago, is in full swing.
The recent controversy over the chaebol family's family members clearly shows that Malbonsae has become a matter to be considered in corporate management. Self account, which has been dealing With the treatment, has focused on raising the talent that companies need in capitalist society. “Self accounts have been a conformist implication that fits itself into the social conditions led by large corporations and dominated by capital, but now they are changing in ways that show how companies can smooth relationships between people as they do With customers,” said Jung Eun-woo Professor.
At one time, books were used by bookstores to preach strategic speeches to get what you want, such as how to talk about victory, how to talk about team leaders, and how to talk productively. In the case of speech and self-account, more and more books are focused on the attitude of dealing With the opponent or the attitude of oneself rather than the gentle speech. The same words are good to hear, written by a Japanese broadcaster, and it is good to hear and feel good. How to laugh and deal With rude people, which was published earlier this year and keeps the top of the bestseller, tells about how to express wisely to people who cross the line. “If you used to be a good speaker of official statues like meetings, now books that tell you how to speak Without hurting you can apply in real life are popular,” said Jin Young-gyun, head of the brand management team at Kyobo Bookstore.
The craving for rude people and soft communication leads to various cultural phenomena. In the past, men who snatch women's wrists were called "turf Guys," but now such actions are "disrespect" or "sexual violence." Rather, actors With soft images like Jeong Hae-in and Park Bo-gum are popular. The popularity of paid hobby communities such as member-based reading club Trevary is interpreted in a similar context. It costs money to participate in this Community, but it is popular because members have etiquette and respect. “The preference for polite Community, which respects people With communication principles and listens to their opinions, will be even higher,” said Lee Min-ho, CEO of the company.
So, should the older generation catch up With the language of the younger generation be seen as an effort of empathy communication? The TV program subtitles, which are fretful about trends, seem to be watching a contest to catch up With Internet coined words and food items (styles often used by teenagers eating meals). The buzzword, spoken by the manager early Monday, has no separate miniature version of weekend entertainment, according to CEO Lee Min-ho. “I think it’s free to wear sheep’s masks, but essentially to match sheep, you have to change your claws, not wear them.”
“The atmosphere has been created to make Eul voice like the MeToo movement beyond simple regime change,” said Jung Eun-woo Professor. “Unlike the past, where purpose-oriented speech was the main, it has become an era in which speech methods that are considered and understood are introduced.”